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AURAPAW / INFORMATION

Refund Policy

Last Updated: August 2026

At AURAPAW, customer satisfaction is our priority.

Returns

We accept returns within 30 days after delivery.

To be eligible for a return:

  • The product must be unused
  • The product must be in original condition
  • Packaging and accessories must be included

Non-Returnable Items

Returns may not be accepted for:

  • Used or damaged products
  • Products without original packaging
  • Incorrect sizing caused by customer selection

Refund Process

Once your return is received and inspected, we will process your refund.

Refunds will be issued to the original payment method.

Processing time may vary depending on your payment provider.

Contact Us

Email:
yuehuan401@gmail.com

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