AURAPAW / INFORMATION
FAQ
How do I choose the right size?
Please check our Size Guide before purchasing.
Measure your dog's:
- Back Length
- Chest Circumference
- Neck Circumference
Choose the size closest to your dog's measurements.
Are AURAPAW jackets waterproof?
Yes.
Our jackets use water-resistant outdoor fabrics designed to help protect dogs from rain, wind, and outdoor conditions.
Can my dog move freely wearing the jacket?
Yes.
AURAPAW jackets are designed with flexible outdoor construction to support walking, running, and exploration.
How long does shipping take?
Most orders arrive within:
7–15 business days
after processing.
Can I change my order?
Please contact us as soon as possible after placing your order.
Once an order has been shipped, changes may not be possible.
Shipping（配送）
Orders are shipped after processing.
Estimated delivery:
7–15 business days.
Tracking information will be provided after shipment.
Returns（退货）
We accept returns within 30 days.
Products must be unused and in original condition.
Please contact our support team before returning any item.
Contact（联系我们）
Email:
WhatsApp:
+86 152 9206 6669